injixo vs Jacada Workspace Agent Desktop

Starting Price

$9.00/month/user

Not provided by vendor

Best For

Web-based and on-premise WFM suite of apps that enables medium to large call centers manage call forecasts, staff requirements, compliance, heatmaps, work schedules, intra-day operations & more.

Large, multi-national enterprises.

Rating

(0)

(0)

Ideal number of Users

50 - 1000+

Not provided by vendor

Ease of Use

Customer Support

Features & Functionality

Value for Money

Product Features

  • close Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • close Campaign Management
  • close Escalation Management
  • check Inbound Call Center
  • check Interactive Voice Response
  • close Manual Dialer
  • close Outbound Call Center
  • close Predictive Dialer
  • close Progressive Dialer
  • check Queue Management
  • close Real-time Chat
  • check Reporting/Analytics
  • close Blended Call Center
  • close Call Logging
  • close Call recording
  • close Call Scripting
  • close Campaign Management
  • close Escalation Management
  • check Inbound Call Center
  • close Interactive Voice Response
  • close Manual Dialer
  • close Outbound Call Center
  • close Predictive Dialer
  • close Progressive Dialer
  • close Queue Management
  • close Real-time Chat
  • close Reporting/Analytics

Screenshots

View 5 screenshots 176773 thumb
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • close Documentation

share Share Your Comparison of Jacada Workspace Agent Desktop vs injixo

injixo vs Jacada Workspace Agent Desktop

Share

share Share Your Comparison of Jacada Workspace Agent Desktop vs injixo