Kore vs Oracle Contact Center Anywhere

Best For

Who Uses This Software?

Large Enterprise (Fortune 500, Global 2000)

Small to Medium size business with 1-500 Agents. Oracle Contact Center Anywhere is a leading best in class cloud call center software that is easy to use, pre-integrated with Salesforce CRM, Zoho CRM

Target Customer Size (Users)

1000+

1 - 1000+

Pricing

Starting Price

Not provided by vendor

$59.00/month/user

Free Trial

No Yes

Free Version

Yes No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

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Ratings

Overall

(0)
4.5 / 5
(4)

Ease of Use


4.5 / 5

Customer Service


4.5 / 5

Features & Functionality


3.5 / 5

Value for Money


5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Oracle Contact Center Anywhere vs Kore


Kore vs Oracle Contact Center Anywhere

Best For

Who Uses This Software?

Large Enterprise (Fortune 500, Global 2000)

Small to Medium size business with 1-500 Agents. Oracle Contact Center Anywhere is a leading best in class cloud call center software that is easy to use, pre-integrated with Salesforce CRM, Zoho CRM

Target Customer Size (Users)

1000+

1 - 1000+

Pricing

Starting Price

Not provided by vendor

$59.00/month/user

Free Trial

No Yes

Free Version

Yes No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Ratings

Overall

(0)
4.5 / 5
(4)

Ease of Use


4.5 / 5

Customer Service


4.5 / 5

Features & Functionality


3.5 / 5

Value for Money


5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of Oracle Contact Center Anywhere vs Kore