Live Assist vs OXON

Awards

Rating

(0)


5 / 5
(8)

Starting Price

Not provided by vendor

$39.00/month/user

Best For

Not provided by vendor

SMB's and enterprise companies. OXON functionalities can be used for companies up to 1000 agents. OXON is similar to Genesys and has even better functions on email ticketing, and user interface.

Ideal number of Users

500 - 1000+

2 - 999

Ease of Use


5 / 5

Customer Support


4.5 / 5

Features & Functionality


5 / 5

Value for Money


5 / 5

Product Features

Not provided by vendor
  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • check Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • check Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • check Predictive Dialer
  • check Progressive Dialer
  • check Queue Management
  • check Real-time Chat
  • close Reporting/Analytics

Screenshots

View 3 screenshots 120949 thumb
View 5 screenshots 62525 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation

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Live Assist vs OXON

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