Greenlight CRM vs Xperience

Best For

Who Uses This Software?

Greenlight CRM is suitable for single user deployments up to hundreds of agent seats across dozens of campaigns and has been deployed across all kinds of business sectors.

Altitude is a global omnichannel contact center solutions provider. We have references in several industries mainly Banking, Telco, Retail, Outsourcing BPOs. We adapt to any type of business.

Target Customer Size (Users)

1 - 999

1 - 49

Pricing

Starting Price

$49.00/month/user

Not provided by vendor

Free Trial

No Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

View 5 screenshots 48038 thumb
View 1 screenshot 49809 thumb

Ratings

Overall


5 / 5
(16)

5 / 5
(1)

Ease of Use


5 / 5

5 / 5

Customer Service


5 / 5

5 / 5

Features & Functionality


5 / 5

4 / 5

Value for Money


5 / 5

4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Xperience vs Greenlight CRM


Greenlight CRM vs Xperience

Greenlight CRM

by Greenlight Innovation

Xperience

by Altitude Software

Best For

Who Uses This Software?

Greenlight CRM is suitable for single user deployments up to hundreds of agent seats across dozens of campaigns and has been deployed across all kinds of business sectors.

Altitude is a global omnichannel contact center solutions provider. We have references in several industries mainly Banking, Telco, Retail, Outsourcing BPOs. We adapt to any type of business.

Target Customer Size (Users)

1 - 999

1 - 49

Pricing

Starting Price

$49.00/month/user

Not provided by vendor

Free Trial

No Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Ratings

Overall


5 / 5
(16)

5 / 5
(1)

Ease of Use


5 / 5

5 / 5

Customer Service


5 / 5

5 / 5

Features & Functionality


5 / 5

4 / 5

Value for Money


5 / 5

4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of Xperience vs Greenlight CRM