Greenlight CRM vs Xperience

Starting Price

$49.00/month/user

Not provided by vendor

Best For

CRM solution that assists small to midsize firms with call recording, script design, agent management and predictive dialing.

Altitude is a global omnichannel contact center solutions provider. We have references in several industries mainly Banking, Telco, Retail, Outsourcing BPOs. We adapt to any type of business.

Rating


5 / 5
(16)


5 / 5
(1)

Ideal number of Users

1 - 999

1 - 49

Ease of Use


5 / 5

5 / 5

Customer Support


5 / 5

5 / 5

Features & Functionality


5 / 5

4 / 5

Value for Money


5 / 5

4 / 5

Product Features

  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • check Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • check Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • check Predictive Dialer
  • check Progressive Dialer
  • check Queue Management
  • close Real-time Chat
  • close Reporting/Analytics
  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • check Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • check Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • check Predictive Dialer
  • check Progressive Dialer
  • check Queue Management
  • check Real-time Chat
  • close Reporting/Analytics

Screenshots

View 5 screenshots 48038 thumb
View 1 screenshot 49809 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Greenlight CRM vs Xperience

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