Xperience vs XtR Desktop

Best For

Who Uses This Software?

Altitude is a global omnichannel contact center solutions provider. We have references in several industries mainly Banking, Telco, Retail, Outsourcing BPOs. We adapt to any type of business.

Not provided by vendor

Target Customer Size (Users)

1 - 49

1000+

Pricing

Starting Price

Not provided by vendor

$199.00/one-time/user

Free Trial

Yes No

Free Version

No Not provided by vendor

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
Not provided by vendor

Screenshots

View 1 screenshot 49809 thumb
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Ratings

Overall


5 / 5
(1)
(0)

Ease of Use


5 / 5

Customer Service


5 / 5

Features & Functionality


4 / 5

Value for Money


4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • close Documentation

share Share Your Comparison of XtR Desktop vs Xperience


Xperience vs XtR Desktop

Xperience

by Altitude Software

XtR Desktop

by Intelligent Recording

Best For

Who Uses This Software?

Altitude is a global omnichannel contact center solutions provider. We have references in several industries mainly Banking, Telco, Retail, Outsourcing BPOs. We adapt to any type of business.

Not provided by vendor

Target Customer Size (Users)

1 - 49

1000+

Pricing

Starting Price

Not provided by vendor

$199.00/one-time/user

Free Trial

Yes No

Free Version

No Not provided by vendor

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
Not provided by vendor

Ratings

Overall


5 / 5
(1)
(0)

Ease of Use


5 / 5

Customer Service


5 / 5

Features & Functionality


4 / 5

Value for Money


4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • close Documentation

Share Your Comparison of XtR Desktop vs Xperience