Inbound Call Center vs injixo

Best For

Who Uses This Software?

We deliver the most reliable and most secure business-class call center solution to any device, anywhere, all in the cloud. Designed for any size Inbound Call Center.

A suite of applications that powers workforce management for call centers of all sizes in any industry.

Target Customer Size (Users)

2 - 1000+

50 - 1000+

Pricing

Starting Price

$69.95/month/user

$9.00/month/user

Free Trial

Yes Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
Not provided by vendor

Screenshots

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Ratings

Overall


4.5 / 5
(28)
(0)

Ease of Use


4.5 / 5

Customer Service


4 / 5

Features & Functionality


4 / 5

Value for Money


4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of injixo vs Inbound Call Center


Inbound Call Center vs injixo

Best For

Who Uses This Software?

We deliver the most reliable and most secure business-class call center solution to any device, anywhere, all in the cloud. Designed for any size Inbound Call Center.

A suite of applications that powers workforce management for call centers of all sizes in any industry.

Target Customer Size (Users)

2 - 1000+

50 - 1000+

Pricing

Starting Price

$69.95/month/user

$9.00/month/user

Free Trial

Yes Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
Not provided by vendor

Ratings

Overall


4.5 / 5
(28)
(0)

Ease of Use


4.5 / 5

Customer Service


4 / 5

Features & Functionality


4 / 5

Value for Money


4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of injixo vs Inbound Call Center