Toky vs XCALLY

Best For

Who Uses This Software?

Startups and business of al sizes that need a full featured phone system that allow them to start a call center easily with phone numbers, live calls, CRM integrations and more.

Every kind of customer care requiring professional solutions, for inbound, outbound, blended services.

Target Customer Size (Users)

1 - 999

2 - 999

Pricing

Starting Price

$15.00/month/user

Not provided by vendor

Free Trial

Yes Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

View 5 screenshots 130625 thumb
View 5 screenshots 60843 thumb

Ratings

Overall


4 / 5
(28)

5 / 5
(59)

Ease of Use


4.5 / 5

5 / 5

Customer Service


4.5 / 5

5 / 5

Features & Functionality


4 / 5

5 / 5

Value for Money


4 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of XCALLY vs Toky


Toky vs XCALLY

Best For

Who Uses This Software?

Startups and business of al sizes that need a full featured phone system that allow them to start a call center easily with phone numbers, live calls, CRM integrations and more.

Every kind of customer care requiring professional solutions, for inbound, outbound, blended services.

Target Customer Size (Users)

1 - 999

2 - 999

Pricing

Starting Price

$15.00/month/user

Not provided by vendor

Free Trial

Yes Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Ratings

Overall


4 / 5
(28)

5 / 5
(59)

Ease of Use


4.5 / 5

5 / 5

Customer Service


4.5 / 5

5 / 5

Features & Functionality


4 / 5

5 / 5

Value for Money


4 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of XCALLY vs Toky