TRACK Pulse vs XenCALL

Starting Price

Not provided by vendor Not provided by vendor

Best For

TRACK Hospitality Software is powered by TravelNet Solutions (TNS). TRACK Hospitality Software provides an industry leading CRM, Cloud Contact Center, and Vacation Rental Property Management Solution.

XenCALL is a best-of-breed provider of cloud-based contact center software for call centers of any size to help them manage their leads, monitor their workforces and close more sales.

Ideal number of Users

1 - 1000+

1 - 99

Rating


4.1 / 5
(10)
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4.2 / 5
(13)
Read All Reviews

Ease of Use


4.3 / 5

4 / 5

Customer Support


4.2 / 5

4.3 / 5

Features & Functionality


4 / 5

4.1 / 5

Value for Money


4 / 5

4 / 5

Product Features

  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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TRACK Pulse vs XenCALL

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XenCALL vs TRACK Hospitality Software