InGenius Connector Enterprise vs LiveVox

Starting Price

$32.00/month/user

Not provided by vendor

Best For

InGenius services companies around the world, from all industries that have inbound and/or outbound phone agents. Contact centers, customer service departments and sales teams are our typical market.

LiveVox provides digital contact center services for companies with 25 or more agents looking to contact customers in North America.

Ideal number of Users

10 - 1000+

10 - 1000+

Rating


4.5 / 5
(2)

4.8 / 5
(6)
Read All Reviews

Ease of Use


4.5 / 5

4.7 / 5

Customer Support


5 / 5

4 / 5

Features & Functionality


4 / 5

4.6 / 5

Value for Money


4 / 5

4.5 / 5

Product Features

  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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InGenius Connector Enterprise vs LiveVox

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LiveVox vs InGenius Connector Enterprise