Bria vs Dialfire

Rating


4.5 / 5
(66)


5 / 5
(6)

Starting Price

$0.99/month/user

Not provided by vendor

Best For

Team collaboration for SMB's. Call Center Agents for help desks. Unified communications for enterprises. Bria serves businesses by helping them make the most out of their IP-telephony set-ups.

Individuals or companies with any number of agents, who are looking for an efficient and solid outbound call center software that scales with their needs and is highly customizable.

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4 / 5

5 / 5

Customer Support


3.5 / 5

5 / 5

Features & Functionality


4 / 5

5 / 5

Value for Money


4 / 5

4.5 / 5

Product Features

  • close Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • close Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • close Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • close Predictive Dialer
  • close Progressive Dialer
  • close Queue Management
  • close Real-time Chat
  • close Reporting/Analytics
  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • check Campaign Management
  • close Escalation Management
  • close Inbound Call Center
  • close Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • check Predictive Dialer
  • close Progressive Dialer
  • check Queue Management
  • close Real-time Chat
  • check Reporting/Analytics

Screenshots

View 5 screenshots 103469 thumb
View 5 screenshots 89747 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Bria vs Dialfire

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