Bria vs Cloud Call Center

Best For

Who Uses This Software?

Team collaboration for SMB's. Call Center Agents for help desks. Unified communications for enterprises. Bria serves businesses by helping them make the most out of their IP-telephony set-ups.

Not provided by vendor

Target Customer Size (Users)

1 - 1000+

Not provided by vendor

Pricing

Starting Price

$0.99/month/user

Not provided by vendor

Free Trial

Yes Not provided by vendor

Free Version

No Not provided by vendor

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
Not provided by vendor

Screenshots

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Ratings

Overall


4.5 / 5
(64)

5 / 5
(5)

Ease of Use


4 / 5

5 / 5

Customer Service


3.5 / 5

5 / 5

Features & Functionality


4 / 5

5 / 5

Value for Money


4 / 5

5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
Not provided by vendor

share Share Your Comparison of Cloud Call Center vs Bria


Bria vs Cloud Call Center

Best For

Who Uses This Software?

Team collaboration for SMB's. Call Center Agents for help desks. Unified communications for enterprises. Bria serves businesses by helping them make the most out of their IP-telephony set-ups.

Not provided by vendor

Target Customer Size (Users)

1 - 1000+

Not provided by vendor

Pricing

Starting Price

$0.99/month/user

Not provided by vendor

Free Trial

Yes Not provided by vendor

Free Version

No Not provided by vendor

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
Not provided by vendor

Ratings

Overall


4.5 / 5
(64)

5 / 5
(5)

Ease of Use


4 / 5

5 / 5

Customer Service


3.5 / 5

5 / 5

Features & Functionality


4 / 5

5 / 5

Value for Money


4 / 5

5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
Not provided by vendor

Share Your Comparison of Cloud Call Center vs Bria