Bria vs My Call Cloud

Starting Price

$0.99/month/user

$65.00/month/user

Best For

Team collaboration for SMB's. Call Center Agents for help desks. Unified communications for enterprises. Bria serves businesses by helping them make the most out of their IP-telephony set-ups.

Small business to enterprise with 10-150 agents looking for a full-service hosted cloud contact center software solutions partner and not just another vendor.

Rating


4.5 / 5
(68)

(0)

Ideal number of Users

1 - 1000+

1000+

Ease of Use


4 / 5

Customer Support


3.5 / 5

Features & Functionality


4 / 5

Value for Money


4 / 5

Product Features

  • close Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • close Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • close Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • close Predictive Dialer
  • close Progressive Dialer
  • close Queue Management
  • close Real-time Chat
  • close Reporting/Analytics
  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • check Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • check Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • check Predictive Dialer
  • check Progressive Dialer
  • check Queue Management
  • check Real-time Chat
  • check Reporting/Analytics

Screenshots

View 5 screenshots 103469 thumb
View 5 screenshots 137971 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of My Call Cloud vs Bria

Bria vs My Call Cloud

Share

share Share Your Comparison of My Call Cloud vs Bria