OXON vs Phone Manager

Awards

Starting Price

$39.00/month/user

Not provided by vendor

Best For

SMB's and enterprise companies. OXON functionalities can be used for companies up to 1000 agents. OXON is similar to Genesys and has even better functions on email ticketing, and user interface.

Automated dialing solution for businesses of all sizes which helps with running multiple campaigns, integrated screen pop, result codes, outbound wrap-up, historical reporting and more.

Rating


4.9 / 5
(14)
Read All Reviews
(0)

Ideal number of Users

2 - 999

2 - 999

Ease of Use


4.6 / 5

Customer Support


4.5 / 5

Features & Functionality


4.6 / 5

Value for Money


5 / 5

Product Features

  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • check Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • check Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • check Predictive Dialer
  • check Progressive Dialer
  • check Queue Management
  • check Real-time Chat
  • close Reporting/Analytics
  • close Blended Call Center
  • close Call Logging
  • close Call recording
  • close Call Scripting
  • check Campaign Management
  • close Escalation Management
  • close Inbound Call Center
  • close Interactive Voice Response
  • close Manual Dialer
  • check Outbound Call Center
  • close Predictive Dialer
  • close Progressive Dialer
  • close Queue Management
  • close Real-time Chat
  • check Reporting/Analytics

Screenshots

View 5 screenshots 62525 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation
Not provided by vendor

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OXON vs Phone Manager

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