OXON vs Restaurant Call Center

Best For

Who Uses This Software?

SMB's and enterprise companies. OXON functionalities can be used for companies up to 1000 agents. OXON is similar to Genesys and has even better functions on email ticketing, and user interface.

It is an ideal for small and medium sized call centers handling large call volumes. With a broad range of advanced features, ensuring maximum telesales profitability, productivity and performance.

Target Customer Size (Users)

2 - 999

1 - 1000+

Pricing

Starting Price

$39.00/month/user

$45.00/month/user

Free Trial

Yes Yes

Free Version

Yes No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

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Ratings

Overall


5 / 5
(3)

5 / 5
(2)

Ease of Use


4.5 / 5

5 / 5

Customer Service


4.5 / 5

5 / 5

Features & Functionality


5 / 5

5 / 5

Value for Money


5 / 5

5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of Restaurant Call Center vs OXON


OXON vs Restaurant Call Center

Best For

Who Uses This Software?

SMB's and enterprise companies. OXON functionalities can be used for companies up to 1000 agents. OXON is similar to Genesys and has even better functions on email ticketing, and user interface.

It is an ideal for small and medium sized call centers handling large call volumes. With a broad range of advanced features, ensuring maximum telesales profitability, productivity and performance.

Target Customer Size (Users)

2 - 999

1 - 1000+

Pricing

Starting Price

$39.00/month/user

$45.00/month/user

Free Trial

Yes Yes

Free Version

Yes No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Ratings

Overall


5 / 5
(3)

5 / 5
(2)

Ease of Use


4.5 / 5

5 / 5

Customer Service


4.5 / 5

5 / 5

Features & Functionality


5 / 5

5 / 5

Value for Money


5 / 5

5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

Share Your Comparison of Restaurant Call Center vs OXON