OXON vs telerion

Best For

Who Uses This Software?

SMB's and enterprise companies. OXON functionalities can be used for companies up to 1000 agents. OXON is similar to Genesys and has even better functions on email ticketing, and user interface.

telerion: Integrated Multi- and Omni-channel customer engagement platform for BPOs, corporates, enterprises, in-house centers and contact centers.

Target Customer Size (Users)

2 - 999

1000+

Pricing

Starting Price

$39.00/month/user

$19.00/month/user

Free Trial

Yes No

Free Version

Yes No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

View 5 screenshots 62525 thumb
View 1 screenshot 71181 thumb

Ratings

Overall


5 / 5
(3)
(0)

Ease of Use


4.5 / 5

Customer Service


4.5 / 5

Features & Functionality


5 / 5

Value for Money


5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of telerion vs OXON


OXON vs telerion

telerion

by telerion.com

Best For

Who Uses This Software?

SMB's and enterprise companies. OXON functionalities can be used for companies up to 1000 agents. OXON is similar to Genesys and has even better functions on email ticketing, and user interface.

telerion: Integrated Multi- and Omni-channel customer engagement platform for BPOs, corporates, enterprises, in-house centers and contact centers.

Target Customer Size (Users)

2 - 999

1000+

Pricing

Starting Price

$39.00/month/user

$19.00/month/user

Free Trial

Yes No

Free Version

Yes No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Ratings

Overall


5 / 5
(3)
(0)

Ease of Use


4.5 / 5

Customer Service


4.5 / 5

Features & Functionality


5 / 5

Value for Money


5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

Share Your Comparison of telerion vs OXON