XenCALL vs Dixa

Starting Price

Not provided by vendor

$99.00/month/user

Best For

XenCALL is a best-of-breed provider of cloud-based contact center software for call centers of any size to help them manage their leads, monitor their workforces and close more sales.

Dixa is for businesses of any size around the world. We provide solutions for all customer-facing teams, whether you are a small business, a call center or a full-fledged contact center.

Rating


4.2 / 5
(13)
Read All Reviews

4.6 / 5
(17)
Read All Reviews

Ideal number of Users

1 - 99

2 - 499

Ease of Use


4 / 5

4.5 / 5

Customer Support


4.3 / 5

4.6 / 5

Features & Functionality


4.1 / 5

4.2 / 5

Value for Money


4 / 5

4.5 / 5

Product Features

  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • check Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • check Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • check Predictive Dialer
  • check Progressive Dialer
  • check Queue Management
  • close Real-time Chat
  • check Reporting/Analytics
  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • close Call Scripting
  • close Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • check Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • close Predictive Dialer
  • close Progressive Dialer
  • check Queue Management
  • check Real-time Chat
  • check Reporting/Analytics

Screenshots

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View 5 screenshots 143864 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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XenCALL vs Dixa

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