Dixa vs OXON

Awards

Starting Price

$99.00/month/user

$39.00/month/user

Best For

Dixa is for businesses of any size around the world. We provide solutions for all customer-facing teams, whether you are a small business, a call center or a full-fledged contact center.

SMB's and enterprise companies. OXON functionalities can be used for companies up to 1000 agents. OXON is similar to Genesys and has even better functions on email ticketing, and user interface.

Ideal number of Users

2 - 499

2 - 999

Rating


4.6 / 5
(17)
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4.9 / 5
(14)
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Ease of Use


4.5 / 5

4.6 / 5

Customer Support


4.6 / 5

4.5 / 5

Features & Functionality


4.2 / 5

4.6 / 5

Value for Money


4.5 / 5

5 / 5

Product Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

View 5 screenshots 143864 thumb
View 5 screenshots 62525 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation

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Dixa vs OXON

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OXON vs Dixa