Dixa vs VCC Live

Starting Price

$99.00/month/user

$55.00/month/user

Best For

Dixa is for businesses of any size around the world. We provide solutions for all customer-facing teams, whether you are a small business, a call center or a full-fledged contact center.

Outsourced call centers, BPO, Banks, Finacial institutions, Insurance, Telecom, Tvshop, Teleshop, Survey, real estate network, Hospital, Airlines, Support Service, Retail, SSC.

Rating


4.6 / 5
(17)
Read All Reviews

4.7 / 5
(26)
Read All Reviews

Ideal number of Users

2 - 499

1000+

Ease of Use


4.5 / 5



4.5 / 5


  • "It is intuitive, easy to navigate, and has all of the necessary features to satisfy the needs of a small business."

  • "User-friendly, easy to use administrator platform. I can use complex settings in a few minutes by myself."

Customer Support


4.6 / 5



4.7 / 5


Features & Functionality


4.2 / 5



4.6 / 5


Value for Money


4.5 / 5



4.7 / 5


Product Features

  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • close Call Scripting
  • close Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • check Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • close Predictive Dialer
  • close Progressive Dialer
  • check Queue Management
  • check Real-time Chat
  • check Reporting/Analytics
  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • check Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • check Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • check Predictive Dialer
  • check Progressive Dialer
  • check Queue Management
  • check Real-time Chat
  • check Reporting/Analytics

Screenshots

View 5 screenshots 143864 thumb
View 1 screenshot 168490 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Dixa vs VCC Live

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