CallHippo vs Toky

Starting Price

$8.00/month/user

$20.00/month/user

Best For

CallHippo serves across the globe by providing 50+ countries Local and Toll-Free Numbers at most affordable prices.

Startups and business of all sizes that need a full featured phone system that allow them to start a call center easily with phone numbers, live calls, CRM integrations and more.

Ideal number of Users

2 - 999

1 - 999

Rating


4 / 5
(70)
Read All Reviews

4.3 / 5
(65)
Read All Reviews

Ease of Use


4.1 / 5


  • "The simplicity and its ease of use, minimal training is required to onboard the users and its pricing is phenomenal."

  • "Feature-filled, live chat, honesty and straight-forward."


4.5 / 5


  • "The things I like the most are the attention their customer support team gives and the ease of use of the app in general."

  • "How to integrate with CRM and also record all the connections. The ease of use on the mobile device is also pretty cool."

Customer Support


4.2 / 5


  • "Smoothen out customer support. Help in making data-driven strategies."

  • "It allows us to seamlessly offer technical support based overseas."


4.6 / 5


  • "You are offering great customer service, through the Intercom integration. Also, Toky was easy to understand and thus simple to implement."

  • "Toky does the job and has a great customer service."

Features & Functionality


3.9 / 5


  • "Integration with Pipedrive & I like that they are quick on answering in chat."

  • "It was easy to set up and during the buying process they were very quick to answer questions before I signed up as a client."


4.2 / 5


  • "Support has always seemed to be quick to respond. I like the IVR telephone menu & call recording features."

  • "Toky is intuitive and efficient into his options of configuration."

Value for Money


4 / 5


  • "Friendly platfomr, intergration with my CRM and great price."

  • "Great service; easy to implement and well priced."


4.4 / 5


  • "Pricing, and fast addition of requested features. Customer support is very friendly and personal, seem like cool people."

  • "Reasonable price for those who are not using Salesforce and do not want to pay the same amount for a calling solution."

Product Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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CallHippo vs Toky

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