CallShaper vs CallHippo

Starting Price

Not provided by vendor

$8.00/month/user

Best For

Companies with voice traffic who want a system that can quickly scale in size and whose cost varies with volume. Whether you have 10 or 1000 seats, CallShaper is feature rich w/compliance built in.

CallHippo serves across the globe by providing 50+ countries Local and Toll-Free Numbers at most affordable prices.

Ideal number of Users

10 - 1000+

2 - 999

Rating


4.8 / 5
(13)
Read All Reviews

4 / 5
(71)
Read All Reviews

Ease of Use


4.9 / 5



4.1 / 5


  • "The simplicity and its ease of use, minimal training is required to onboard the users and its pricing is phenomenal."

  • "Feature-filled, live chat, honesty and straight-forward."

Customer Support


5 / 5



4.2 / 5


  • "Customer support is always very responsive and helpful."

  • "Smoothen out customer support. Help in making data-driven strategies."

Features & Functionality


4.7 / 5



3.9 / 5


  • "Integration with Pipedrive & I like that they are quick on answering in chat."

  • "It was easy to set up and during the buying process they were very quick to answer questions before I signed up as a client."

Value for Money


4.9 / 5



4 / 5


  • "Friendly platfomr, intergration with my CRM and great price."

  • "Great service; easy to implement and well priced."

Product Features

  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

View 5 screenshots 86702 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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CallShaper vs CallHippo

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