Brekeke CCS vs Dialfire

Starting Price

Not provided by vendor Not provided by vendor

Best For

Not provided by vendor

Individuals or companies with any number of agents, who are looking for an efficient and solid outbound call center software that scales with their needs and is highly customizable.

Rating

(0)


5 / 5
(6)

Ideal number of Users

Not provided by vendor

1 - 1000+

Ease of Use


5 / 5

Customer Support


5 / 5

Features & Functionality


5 / 5

Value for Money


4.5 / 5

Product Features

  • close Blended Call Center
  • close Call Logging
  • check Call recording
  • close Call Scripting
  • close Campaign Management
  • close Escalation Management
  • close Inbound Call Center
  • close Interactive Voice Response
  • close Manual Dialer
  • close Outbound Call Center
  • close Predictive Dialer
  • close Progressive Dialer
  • close Queue Management
  • close Real-time Chat
  • close Reporting/Analytics
  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • check Campaign Management
  • close Escalation Management
  • close Inbound Call Center
  • close Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • check Predictive Dialer
  • close Progressive Dialer
  • check Queue Management
  • close Real-time Chat
  • check Reporting/Analytics

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Brekeke CCS vs Dialfire

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