GoToConnect Powered by Jive vs LinkScope QE

Awards

Starting Price

$29.95/month/user

Not provided by vendor

Best For

For businesses of all sizes with communication and collaboration needs.

Not provided by vendor

Ideal number of Users

1 - 1000+

Not provided by vendor

Rating


4.5 / 5
(416)
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(0)

Ease of Use


4.5 / 5


  • "It's easy to use and we love the work from home ability. It's nice to have an app on personal phones and the texting option is a great bonus for a lot of our clients."

  • "There is an app that is super helpful especially for people working from home. The online system is very intuitive."



Customer Support


4.6 / 5


  • "We are very happy with our change over to Jive. The on-boarding support team was very good too."

  • "Their excellent USA-based tech support helped get me up and running in no time flat. The transition from our old parent company's service to the new one we set up ourselves through Jive was seamless."



Features & Functionality


4.5 / 5


  • "Excellent adaptability, and options to setup call recording for quality feedback and call queuing to allow for a much better experience for our clients."

  • "I love that its simple and clean interface. I love that I can use it to call Worldwide."



Value for Money


4.5 / 5


  • "I am very happy with the reliability, clarity and customer service. The price is great as well."

  • "I like the software due to the price and the services it does offer. The products are great and the admin dashboard is great also."



Product Features

  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

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GoToConnect Powered by Jive vs LinkScope QE

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LinkScope QE vs GoToConnect Powered by Jive