eTollFree vs UJET

Starting Price

$99.00/month

Not provided by vendor

Best For

We provide cost-effective business communication solutions for small businesses with just a few employees, up to full-scale corporate entities who have millions of minutes usage or hundreds of agents.

UJET is ideal for mid-market and enterprise companies that are focused on transforming customer service with a highly reliable cloud architecture and all the benefits of smartphone-era functionality.

Ideal number of Users

500-999

50 - 1000+

Rating


4.7 / 5
(27)
Read All Reviews

4.5 / 5
(78)
Read All Reviews

Ease of Use


4.4 / 5



4.8 / 5


  • "I love the ease of use for the agents. I really like how easy it is to setup and implement features/enable settings."

  • "Ujet provides the perfect combination of advanced functionality with ease of use."

Customer Support


4.4 / 5



4.8 / 5


Features & Functionality


4.6 / 5



4.5 / 5


  • "I like the interface, which is very user friendly."

  • "First time using this software. I must say, im impressed with the UI and the ease of use in learning the software ins and outs."

Value for Money


4.8 / 5



4.8 / 5


Product Features

  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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eTollFree vs UJET

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UJET vs eTollFree