CallBlitzer vs Enghouse Interactive

Starting Price

Not provided by vendor Not provided by vendor

Best For

Our cloud-based contact center platform is fit for SMB to enterprise-level contact centers looking for powerful outbound dialing capabilities that increase their contact rate and optimizes penetration

Enghouse Interactive has over 15,000 customers around the world using our contact center products and more than 1 million agents handling more than 1 billion customer interactions each day.

Rating


4.5 / 5
(4)

4.8 / 5
(6)
Read All Reviews

Ideal number of Users

1 - 499

2 - 1000+

Ease of Use


4.8 / 5

4.3 / 5

Customer Support


4.8 / 5

4.7 / 5

Features & Functionality


4.5 / 5

4.3 / 5

Value for Money


4.7 / 5

4.8 / 5

Product Features

  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • check Campaign Management
  • close Escalation Management
  • close Inbound Call Center
  • check Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • check Predictive Dialer
  • check Progressive Dialer
  • close Queue Management
  • close Real-time Chat
  • close Reporting/Analytics
  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • check Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • check Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • check Predictive Dialer
  • check Progressive Dialer
  • check Queue Management
  • check Real-time Chat
  • check Reporting/Analytics

Screenshots

View 2 screenshots 84462 thumb
View 1 screenshot 14473 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CallBlitzer vs Enghouse Interactive

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