Freshcaller vs OXON

Best For

Who Uses This Software?

We believe that the teams and businesses from the following sectors will benefit the most from using Freshcaller Retail/E-commerce B2B Logistics & Transportation Business Services Software

SMB's and enterprise companies. OXON functionalities can be used for companies up to 1000 agents. OXON is similar to Genesys and has even better functions on email ticketing, and user interface.

Target Customer Size (Users)

1 - 99

2 - 999

Pricing

Starting Price

$25.00/month

$39.00/month/user

Free Trial

Yes Yes

Free Version

Yes Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

View 5 screenshots 86222 thumb
View 5 screenshots 62525 thumb

Ratings

Overall


5 / 5
(2)

5 / 5
(3)

Ease of Use


4.5 / 5

4.5 / 5

Customer Service


5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

5 / 5

Value for Money


4.5 / 5

5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • close Live Online
  • close Webinars
  • close Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation

share Share Your Comparison of OXON vs Freshcaller


Freshcaller vs OXON

Best For

Who Uses This Software?

We believe that the teams and businesses from the following sectors will benefit the most from using Freshcaller Retail/E-commerce B2B Logistics & Transportation Business Services Software

SMB's and enterprise companies. OXON functionalities can be used for companies up to 1000 agents. OXON is similar to Genesys and has even better functions on email ticketing, and user interface.

Target Customer Size (Users)

1 - 99

2 - 999

Pricing

Starting Price

$25.00/month

$39.00/month/user

Free Trial

Yes Yes

Free Version

Yes Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Ratings

Overall


5 / 5
(2)

5 / 5
(3)

Ease of Use


4.5 / 5

4.5 / 5

Customer Service


5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

5 / 5

Value for Money


4.5 / 5

5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • close Live Online
  • close Webinars
  • close Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation

Share Your Comparison of OXON vs Freshcaller