CC-ONE vs KOOKOO CloudAgent vs NICE inContact CXone

Starting Price

Not provided by vendor

$45.00/month/user

Not provided by vendor

Best For

Not provided by vendor

We serve across 20 verticals ranging from SMBs to Enterprise including eCommerce, hospitality, hospitals, logistics. We can deliver in 160+ PSTN & VOIP countries .

Contact centers in small, medium, enterprise and government organizations use NICE inContact CXone to deliver exceptional customer experiences across all channels digital and voice.

Rating


3.5 / 5
(2)


4.5 / 5
(19)


4 / 5
(115)

Ideal number of Users

Not provided by vendor

100-499

10 - 1000+

Ease of Use


3 / 5

4.5 / 5

4 / 5

Customer Support


4.5 / 5

4.5 / 5

4 / 5

Features & Functionality


4 / 5

4.5 / 5

4 / 5

Value for Money


3 / 5

4.5 / 5

4 / 5

Product Features

  • close Blended Call Center
  • close Call Logging
  • check Call recording
  • close Call Scripting
  • close Campaign Management
  • close Escalation Management
  • close Inbound Call Center
  • check Interactive Voice Response
  • close Manual Dialer
  • close Outbound Call Center
  • close Predictive Dialer
  • close Progressive Dialer
  • close Queue Management
  • close Real-time Chat
  • close Reporting/Analytics
  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • check Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • check Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • check Predictive Dialer
  • check Progressive Dialer
  • check Queue Management
  • check Real-time Chat
  • close Reporting/Analytics
  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • check Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • check Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • check Predictive Dialer
  • check Progressive Dialer
  • check Queue Management
  • check Real-time Chat
  • check Reporting/Analytics

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of NICE inContact CXone vs KOOKOO CloudAgent vs CC-ONE

CC-ONE vs KOOKOO CloudAgent vs NICE inContact CXone

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share Share Your Comparison of NICE inContact CXone vs KOOKOO CloudAgent vs CC-ONE