BSI Contact Center vs injixo

Rating

(0)

(0)

Starting Price

Not provided by vendor

$9.00/month/user

Best For

The BSI Contact Center is our standard solution with flexible configuration and optional industry solutions (e.g. health, insurance, banking, retail).

A suite of applications that powers workforce management for call centers of all sizes in any industry.

Ideal number of Users

50 - 1000+

50 - 1000+

Ease of Use

Customer Support

Features & Functionality

Value for Money

Product Features

  • check Blended Call Center
  • close Call Logging
  • close Call recording
  • check Call Scripting
  • check Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • close Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • close Predictive Dialer
  • check Progressive Dialer
  • close Queue Management
  • check Real-time Chat
  • close Reporting/Analytics
Not provided by vendor

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of injixo vs BSI Contact Center

BSI Contact Center vs injixo

Share

share Share Your Comparison of injixo vs BSI Contact Center