CallWise vs CyCC

Best For

Who Uses This Software?

Not provided by vendor

Contact centre technology is not reserved for call centres. The technologies and methodologies pioneered by call centres are now being implemented in all smart businesses today.

Target Customer Size (Users)

Not provided by vendor

1 - 1000+

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

Not provided by vendor No

Free Version

Not provided by vendor No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

Not provided by vendor
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

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Capterra screenshot placeholder

Ratings

Overall

(0)
5 / 5
(4)

Ease of Use


5 / 5

Customer Service


5 / 5

Features & Functionality

Value for Money

Training & Support

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of CyCC vs CallWise


CallWise vs CyCC

CyCC

by CyTrack Intelligence Systems

Best For

Who Uses This Software?

Not provided by vendor

Contact centre technology is not reserved for call centres. The technologies and methodologies pioneered by call centres are now being implemented in all smart businesses today.

Target Customer Size (Users)

Not provided by vendor

1 - 1000+

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

Not provided by vendor No

Free Version

Not provided by vendor No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

Not provided by vendor
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Ratings

Overall

(0)
5 / 5
(4)

Ease of Use


5 / 5

Customer Service


5 / 5

Features & Functionality

Value for Money

Training & Support

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of CyCC vs CallWise