Quiq Messaging Platform vs Toky

Starting Price

$6,000.00/year

$20.00/month/user

Best For

For organizations that want to allow their customers to engage with them over their preferred channels (messaging and chat), which are faster, more convenient, and less expensive than phone and email.

Startups and business of all sizes that need a full featured phone system that allow them to start a call center easily with phone numbers, live calls, CRM integrations and more.

Product Features

  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Ideal number of Users

2 - 1000+

1 - 999

Rating


4.6 / 5
(34)
Read All Reviews

4.3 / 5
(65)
Read All Reviews

Ease of Use


4.8 / 5



4.5 / 5


  • "The things I like the most are the attention their customer support team gives and the ease of use of the app in general."

  • "How to integrate with CRM and also record all the connections. The ease of use on the mobile device is also pretty cool."

Customer Support


4.7 / 5



4.6 / 5


  • "You are offering great customer service, through the Intercom integration. Also, Toky was easy to understand and thus simple to implement."

  • "Toky does the job and has a great customer service."

Features & Functionality


4.4 / 5


  • "We have been using quiq for 3 years now and had a great partnership. Customers love to the sms and more frequently used."

  • "Quiq is very receptive to feature requests and they work with you to make sure that you and your team are satisfied."


4.2 / 5


  • "Support has always seemed to be quick to respond. I like the IVR telephone menu & call recording features."

  • "Toky is intuitive and efficient into his options of configuration."

Value for Money


4.6 / 5



4.4 / 5


  • "Pricing, and fast addition of requested features. Customer support is very friendly and personal, seem like cool people."

  • "Reasonable price for those who are not using Salesforce and do not want to pay the same amount for a calling solution."

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Quiq Messaging Platform vs Toky

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Toky vs Quiq Messaging Platform