Starting Price

Best For

Support teams who are looking for a cost-effective, intuitive, cloud-based call center solution.

TRACK Pulse is built specifically for the hospitality industry.

Rating

Ideal number of Users

1 - 499

1 - 1000+

Ease of Use

• "It's great, love how you can monitor how many calls were made and time spent on the phone. Easy to use, Clear line most of the time."


• "The soft phone was easy to use and the experience was great on a Chromebook."

• Not enough reviews

Customer Support

• "Feature rich, great customer service that is responsive."


• "Ease of use, adaptability, great customer service."

• Not enough reviews

Features & Functionality

• "It has got features of call recording, conference calling etc., which is quite good. Also it is affordable and reliable."


• "The interface on all devices including web is really nice. The inclusion of Uber Conference is also very welcome."

• Not enough reviews

Value for Money

• "The reliability is great, ease of use is ok, functionality for the price is low."


• "The features are amazing. We saved money by going this route rather than the traditional phone system offered by our local phone company."

• Not enough reviews

Product Features

• close Blended Call Center
• check Call Logging
• check Call recording
• check Call Scripting
• close Campaign Management
• close Escalation Management
• check Inbound Call Center
• close Interactive Voice Response
• check Manual Dialer
• check Outbound Call Center
• close Predictive Dialer
• close Progressive Dialer
• check Queue Management
• close Real-time Chat
• check Reporting/Analytics

• close Blended Call Center
• check Call Logging
• check Call recording
• close Call Scripting
• close Campaign Management
• close Escalation Management
• check Inbound Call Center
• close Interactive Voice Response
• close Manual Dialer
• check Outbound Call Center
• close Predictive Dialer
• close Progressive Dialer
• check Queue Management
• check Real-time Chat
• check Reporting/Analytics

Screenshots

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

• 24/7 (Live Rep)
• Business Hours
• Online

• 24/7 (Live Rep)
• Business Hours
• Online

Training

• check In Person
• check Live Online
• close Webinars
• check Documentation

• check In Person
• check Live Online
• check Webinars
• check Documentation