VCC Live vs eTollFree

Starting Price

$44.00/month/user

$99.00/month

Best For

Outsourced call centers, BPO, Banks, Finacial institutions, Insurance, Telecom, Tvshop, Teleshop, Survey, real estate network, Hospital, Airlines, Support Service, Retail, SSC.

We provide cost-effective business communication solutions for small businesses with just a few employees, up to full-scale corporate entities who have millions of minutes usage or hundreds of agents.

Ideal number of Users

1000+

500-999

Rating


4.7 / 5
(26)
Read All Reviews

4.7 / 5
(27)
Read All Reviews

Ease of Use


4.5 / 5


  • "A very innovative call center solution, which is accessible and user friendly."

  • "Easy to use and access from any corner of the world. Amazing Predictive dialer."


4.4 / 5


Customer Support


4.7 / 5



4.4 / 5


Features & Functionality


4.6 / 5



4.6 / 5


Value for Money


4.7 / 5



4.8 / 5


Product Features

  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

View 3 screenshots 200445 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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VCC Live vs eTollFree

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eTollFree vs VCC Live