EducationFolder vs VHT Callback

Starting Price

$5.00/month/user

Not provided by vendor

Best For

Any contact center, inbound or outbound, in house or BPO provider

Call center solution for all businesses which helps with call abandonment reduction, automating after hour requests, callback scheduling, virtual queueing and more.

Rating


4.5 / 5
(5)

5 / 5
(3)

Ideal number of Users

10 - 1000+

1 - 1000+

Ease of Use


4 / 5

5 / 5

Customer Support


4.5 / 5

5 / 5

Features & Functionality


4.5 / 5

5 / 5

Value for Money


4.5 / 5

5 / 5

Product Features

  • check Blended Call Center
  • close Call Logging
  • close Call recording
  • close Call Scripting
  • check Campaign Management
  • close Escalation Management
  • check Inbound Call Center
  • close Interactive Voice Response
  • close Manual Dialer
  • check Outbound Call Center
  • close Predictive Dialer
  • close Progressive Dialer
  • close Queue Management
  • close Real-time Chat
  • close Reporting/Analytics
  • close Blended Call Center
  • close Call Logging
  • check Call recording
  • close Call Scripting
  • close Campaign Management
  • close Escalation Management
  • close Inbound Call Center
  • check Interactive Voice Response
  • close Manual Dialer
  • close Outbound Call Center
  • check Predictive Dialer
  • close Progressive Dialer
  • check Queue Management
  • close Real-time Chat
  • check Reporting/Analytics

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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EducationFolder vs VHT Callback

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