Evolve IP vs Quiq Messaging Platform

Starting Price

Not provided by vendor

$6,000.00/year

Best For

Call center with Omnichannel needs, Multi-location call center, Call center with seasonal needs, Call center with agents working from home, Call centers that are moving or experiencing growth

For organizations that want to allow their customers to engage with them over their preferred channels (messaging and chat), which are faster, more convenient, and less expensive than phone and email.

Ideal number of Users

10 - 1000+

2 - 1000+

Rating


4.3 / 5
(18)
Read All Reviews

4.6 / 5
(34)
Read All Reviews

Ease of Use


4 / 5



4.8 / 5


Customer Support


4.3 / 5



4.7 / 5


Features & Functionality


4.1 / 5



4.4 / 5


  • "We have been using quiq for 3 years now and had a great partnership. Customers love to the sms and more frequently used."

  • "Quiq is very receptive to feature requests and they work with you to make sure that you and your team are satisfied."

Value for Money


3.8 / 5



4.6 / 5


Product Features

  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

View 4 screenshots 143851 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Evolve IP vs Quiq Messaging Platform

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Quiq Messaging Platform vs Evolve IP