Call Center vs ClientCallPlus

Rating


4.5 / 5
(15)


5 / 5
(2)

Starting Price

Not provided by vendor

$150.00/month

Best For

Call center with Omnichannel needs, Multi-location call center, Call center with seasonal needs, Call center with agents working from home, Call centers that are moving or experiencing growth

Small to medium businesses with up to 50 employees, located in Central and South Florida, working the areas of Healthcare, Property Management, Financial services, Insurance, Public Sector.

Ideal number of Users

10 - 1000+

2 - 499

Ease of Use


4 / 5

5 / 5

Customer Support


4.5 / 5

5 / 5

Features & Functionality


4 / 5

5 / 5

Value for Money


4 / 5

5 / 5

Product Features

  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • check Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • check Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • check Predictive Dialer
  • check Progressive Dialer
  • check Queue Management
  • check Real-time Chat
  • check Reporting/Analytics
  • close Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • check Campaign Management
  • close Escalation Management
  • check Inbound Call Center
  • check Interactive Voice Response
  • close Manual Dialer
  • check Outbound Call Center
  • check Predictive Dialer
  • check Progressive Dialer
  • close Queue Management
  • close Real-time Chat
  • close Reporting/Analytics

Screenshots

View 4 screenshots 143851 thumb
View 1 screenshot 94111 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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Call Center vs ClientCallPlus

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