Balto vs injixo

Rating


5 / 5
(2)

(0)

Starting Price

$30.00/month/user

$9.00/month/user

Best For

Balto helps all kinds of contact centers, including sales teams, collections, customer service, and fundraising.

A suite of applications that powers workforce management for call centers of all sizes in any industry.

Ideal number of Users

10 - 1000+

50 - 1000+

Ease of Use


5 / 5

Customer Support


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


5 / 5

Product Features

  • close Blended Call Center
  • check Call Logging
  • close Call recording
  • check Call Scripting
  • check Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • close Interactive Voice Response
  • close Manual Dialer
  • check Outbound Call Center
  • close Predictive Dialer
  • close Progressive Dialer
  • close Queue Management
  • close Real-time Chat
  • check Reporting/Analytics
Not provided by vendor

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Balto vs injixo

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