Starting Price

Best For

Our target market is customer-centric companies of all sizes looking to improve customer experiences through more personalized, data-driven customer interactions.

Not provided by vendor

Rating

Ideal number of Users

10 - 1000+

Not provided by vendor

Ease of Use

• "I am super happy with how Talkdesk works. It is so user friendly and I can't see myself using any other service."


• "What I like the most about the software is that it's easy to use and reliable."

• Not enough reviews

Customer Support

• "User friendly and quality, customer support was excellent when i needed to reach out."


• "Good product, always improving, good customer service, easy to rollout and administer."

• Not enough reviews

Features & Functionality

• "Sound quality is superb and I love how straightforward/easy it is to interact with the interface."


• "I like that this software is easy to navigate and I usually have a reliable connection with whomever I am on the phone with."

• Not enough reviews

Value for Money

• "Reasonable pricing model that supports our needs."


• "Ease of use, integration with Autotask, Slack and Infusionsoft, click to call feature, value for money."

• Not enough reviews

Product Features

• check Blended Call Center
• check Call Logging
• check Call recording
• check Call Scripting
• close Campaign Management
• check Escalation Management
• check Inbound Call Center
• check Interactive Voice Response
• check Manual Dialer
• check Outbound Call Center
• check Predictive Dialer
• check Progressive Dialer
• check Queue Management
• check Real-time Chat
• check Reporting/Analytics

Screenshots

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

• 24/7 (Live Rep)
• Business Hours
• Online

Training

• check In Person
• check Live Online
• check Webinars
• check Documentation