Call Center Applications vs Clarity Connect

Starting Price

$45.00/month/user

Not provided by vendor

Best For

All call center or any company that needs an enterprise solution phone system with out the cost

Businesses looking to maximize their investment in Skype for Business / Lync

Ideal number of Users

1000+

1 - 999

Rating


4.8 / 5
(14)
Read All Reviews

3.8 / 5
(8)
Read All Reviews

Ease of Use


4.8 / 5

3.7 / 5

Customer Support


4.5 / 5

4 / 5

Features & Functionality


4.9 / 5

3.6 / 5

Value for Money


4.9 / 5

4 / 5

Product Features

  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

View 1 screenshot 103663 thumb
View 3 screenshots 36454 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Call Center Applications vs Clarity Connect

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Clarity Connect vs Call Center Applications