Contact Center Compliance vs Twilio Flex vs Xperience

Rating


4 / 5
(1)


4.5 / 5
(164)


5 / 5
(1)

Starting Price

Not provided by vendor

$1.00/user

Not provided by vendor

Best For

Not provided by vendor

Not provided by vendor

Altitude is a global omnichannel contact center solutions provider. We have references in several industries mainly Banking, Telco, Retail, Outsourcing BPOs. We adapt to any type of business.

Ideal number of Users

1 - 1000+

2 - 1000+

1 - 49

Ease of Use


4 / 5

4.5 / 5

5 / 5

Customer Support


5 / 5

4.5 / 5

5 / 5

Features & Functionality


5 / 5

4.5 / 5

4 / 5

Value for Money


5 / 5

4.5 / 5

4 / 5

Product Features

  • close Blended Call Center
  • close Call Logging
  • close Call recording
  • close Call Scripting
  • check Campaign Management
  • close Escalation Management
  • check Inbound Call Center
  • close Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • check Predictive Dialer
  • close Progressive Dialer
  • close Queue Management
  • close Real-time Chat
  • check Reporting/Analytics
  • close Blended Call Center
  • check Call Logging
  • check Call recording
  • close Call Scripting
  • close Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • close Interactive Voice Response
  • close Manual Dialer
  • close Outbound Call Center
  • close Predictive Dialer
  • close Progressive Dialer
  • check Queue Management
  • check Real-time Chat
  • check Reporting/Analytics
  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • check Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • check Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • check Predictive Dialer
  • check Progressive Dialer
  • check Queue Management
  • check Real-time Chat
  • close Reporting/Analytics

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Contact Center Compliance vs Twilio Flex vs Xperience

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