Genesys PureCloud vs PARTH

Rating


4 / 5
(74)


4.5 / 5
(8)

Starting Price

$99.99/month/user

$100.00/year/user

Best For

PureCloud is for everyone! Progressive IT and contact center operations that prefer rapid delivery, all-in-one, cloud contact center solution.

The product unique & versatile & can be used for following applications. Call Center IVRS IP PBX Conference Bridge Telephone Recording System Help desk & Help Line Solution Police Dial 100

Ideal number of Users

1 - 1000+

2 - 1000+

Ease of Use


4 / 5

5 / 5

Customer Support


3.5 / 5

4.5 / 5

Features & Functionality


4 / 5

5 / 5

Value for Money


4 / 5

4.5 / 5

Product Features

  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • check Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • check Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • check Predictive Dialer
  • check Progressive Dialer
  • check Queue Management
  • check Real-time Chat
  • check Reporting/Analytics
  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • check Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • check Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • check Predictive Dialer
  • check Progressive Dialer
  • check Queue Management
  • check Real-time Chat
  • close Reporting/Analytics

Screenshots

View 4 screenshots 130200 thumb
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of PARTH vs Genesys PureCloud

Genesys PureCloud vs PARTH

Share

share Share Your Comparison of PARTH vs Genesys PureCloud