iHelpBD vs Jacada Workspace Agent Desktop

Starting Price

Not provided by vendor Not provided by vendor

Best For

Not provided by vendor

Large, multi-national enterprises.

Rating

(0)

(0)

Ideal number of Users

Not provided by vendor

Not provided by vendor

Ease of Use

Customer Support

Features & Functionality

Value for Money

Product Features

Not provided by vendor
  • close Blended Call Center
  • close Call Logging
  • close Call recording
  • close Call Scripting
  • close Campaign Management
  • close Escalation Management
  • check Inbound Call Center
  • close Interactive Voice Response
  • close Manual Dialer
  • close Outbound Call Center
  • close Predictive Dialer
  • close Progressive Dialer
  • close Queue Management
  • close Real-time Chat
  • close Reporting/Analytics

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • close Documentation

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iHelpBD vs Jacada Workspace Agent Desktop

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