PhoneIQ for Salesforce vs Zendesk

Rating

(0)


4.5 / 5
(2085)

Starting Price

Not provided by vendor

$5.00/month/user

Best For

Not provided by vendor

From start ups to Fortune 500 companies, over 80,000 customers trust Zendesk with their customer support, Help Desk and Live Chat needs.

Ideal number of Users

Not provided by vendor

1 - 1000+

Ease of Use


4.5 / 5

Customer Support


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4 / 5

Product Features

Not provided by vendor
  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • check Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • check Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • check Predictive Dialer
  • check Progressive Dialer
  • check Queue Management
  • check Real-time Chat
  • close Reporting/Analytics

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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PhoneIQ for Salesforce vs Zendesk

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share Share Your Comparison of Zendesk vs PhoneIQ for Salesforce