Jive Voice vs Huddle

Awards

Starting Price

$19.95/month/user

Not provided by vendor

Best For

Jive's Hosted VoIP service is suited for businesses of all sizes, from small insurance agencies to giant corporations. Organizations (K12, Gov, Corp, Higher Ed) benefit from our easy to scale solution

For mid-market companies with 75+ employees, Edify provides a platform to elevate the customer experience. Edify is purpose-built to innately unify all internal and external business communications.

Ideal number of Users

1 - 1000+

50 - 1000+

Rating


4.6 / 5
(753)
Read All Reviews
(0)

Ease of Use


4.5 / 5


  • "They have great customer support and the best bang for your buck. Their web based programming is easy to use and easy to change when needed."

  • "Not being a super techie I find it super easy to use and the voice quality at both my end and the recipient's end is very good."



Customer Support


4.7 / 5


  • "I had loved my service since day one. The clarity has been amazing and the customer support even better."

  • "Their customer service is amazing. There have been a few minor issues that we encountered but they were very good about sorting it out."



Features & Functionality


4.5 / 5


  • "They show genuine care and concern when I contact them and they follow up, accordingly. The Associates are professional, polite and responsive."

  • "Jive customer service is quick to resolve issues and great with follow-up. Product value is great for the cost."



Value for Money


4.5 / 5


  • "Excellent pricing: Their pricing is one of the most competitive in the market. Easy navigation: Their dashboard and system are easy to use."

  • "The pricing is great, granted I am a Not for Profit, but even with that considered, price it yourself as I know you will find it a great value."



Product Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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Jive Voice vs Huddle

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Huddle vs Jive Voice