Voicent Communications vs Zendesk

Starting Price

$499.00/one-time/user

$5.00/month/user

Best For

Voicent serves small to large business with Voice Broadcasting needs. Our software works great for event notifications, political campaigns, emergency alerts, and more.

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Rating


4.5 / 5
(4)

4.3 / 5
(2261)
Read All Reviews

Ideal number of Users

1 - 9

1 - 1000+

Ease of Use


4.8 / 5

4.3 / 5

Customer Support


4.3 / 5

4.3 / 5

Features & Functionality


3.5 / 5

4.3 / 5

Value for Money


3 / 5

4.1 / 5

Product Features

  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • close Call Scripting
  • check Campaign Management
  • close Escalation Management
  • close Inbound Call Center
  • check Interactive Voice Response
  • close Manual Dialer
  • check Outbound Call Center
  • close Predictive Dialer
  • close Progressive Dialer
  • close Queue Management
  • close Real-time Chat
  • close Reporting/Analytics
  • close Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • close Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • check Interactive Voice Response
  • close Manual Dialer
  • check Outbound Call Center
  • close Predictive Dialer
  • close Progressive Dialer
  • check Queue Management
  • check Real-time Chat
  • close Reporting/Analytics

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Zendesk vs Voicent Communications

Voicent Communications vs Zendesk

Share

share Share Your Comparison of Zendesk vs Voicent Communications