Enghouse Interactive vs Five9 Call Center Software

Starting Price

Not provided by vendor Not provided by vendor

Best For

Enghouse Interactive has over 15,000 customers around the world using our contact center products and more than 1 million agents handling more than 1 billion customer interactions each day.

Five9 is a leading provider of cloud contact center software, serving thousands of customers and helping organizations of every size transition from premise-based software to the cloud.

Rating


5 / 5
(6)


4 / 5
(351)

Ideal number of Users

2 - 1000+

2 - 1000+

Ease of Use


4.5 / 5

4 / 5

Customer Support


4.5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


5 / 5

4 / 5

Product Features

  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • check Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • check Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • check Predictive Dialer
  • check Progressive Dialer
  • check Queue Management
  • check Real-time Chat
  • check Reporting/Analytics
  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • check Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • check Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • check Predictive Dialer
  • check Progressive Dialer
  • check Queue Management
  • check Real-time Chat
  • check Reporting/Analytics

Screenshots

View 1 screenshot 14473 thumb
View 5 screenshots 109119 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Five9 Call Center Software vs Enghouse Interactive

Enghouse Interactive vs Five9 Call Center Software

Share

share Share Your Comparison of Five9 Call Center Software vs Enghouse Interactive