LogMeIn Rescue vs CallCenterNOW

Starting Price

$149.00/month/user

Not provided by vendor

Best For

Small Business, Mid Size Business, and Large Enterprises in Internal IT, MSPs, Professional Helpdesks Customer care, and Tech Support organizations

Our clients' businesses rely on high uptime, efficient inbound and outbound calling in order to meet their B2B and B2C business missions.

Ideal number of Users

1 - 1000+

10 - 1000+

Rating


4.6 / 5
(115)
Read All Reviews

4.8 / 5
(132)
Read All Reviews

Ease of Use


4.6 / 5


  • "Really good feature set, and easy to use. Also has good security making participants feel at ease when you ask to take control of the session."

  • "Have used them for years. Love the program and ease of use."


4.8 / 5


  • "Not only because of their easy to use and easy to understand software but because of the Awesome support team they have working along side."

  • "For the price and ease of use this is one of best dialers on the market."

Customer Support


4.4 / 5


  • "It has different products for different usage. For serious Helpdesk support, this is a true product to look into it."

  • "It's made it incredibly easy to provide technical support to our employees and customers, unlike anything we've used before."


4.8 / 5


  • "If anyone reads this comment. This is the best system out there, also the customer service is outstanding."

  • "Great service, great tech support, really the best on the market."

Features & Functionality


4.6 / 5


  • "Remotely viewing and controlling computers and devices is easy. File transfer is secure and navigation through the UI is effortless."

  • "Even my client prefers using this tool as it is quite reputed and safe to use. It is a very reliable software."


4.7 / 5


  • "Very good customization. Does many things that help our business."

  • "Ease of use and useful tools and interface, loading leads is easy and intuitive."

Value for Money


4.2 / 5



4.7 / 5


  • "For a company to be able to offer all this and be one of the most cost effective solutions out there is truly a blessing for call centers."

  • "The features that ChaseData Dialer provided us fit our needs along with lowering our cost substantially."

Product Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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LogMeIn Rescue vs CallCenterNOW

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CallCenterNOW vs LogMeIn Rescue