Multiplatform Call Center Suite vs NICE inContact CXone vs PARTH

Starting Price

$300.00/one-time

Not provided by vendor

$100.00/year/user

Best For

Not provided by vendor

Contact centers in small, medium, enterprise and government organizations use NICE inContact CXone to deliver exceptional customer experiences across all channels digital and voice.

The product unique & versatile & can be used for following applications. Call Center IVRS IP PBX Conference Bridge Telephone Recording System Help desk & Help Line Solution Police Dial 100

Rating

(0)


4 / 5
(115)


4.5 / 5
(8)

Ideal number of Users

1 - 99

10 - 1000+

2 - 1000+

Ease of Use


4 / 5

5 / 5

Customer Support


4 / 5

4.5 / 5

Features & Functionality


4 / 5

5 / 5

Value for Money


4 / 5

4.5 / 5

Product Features

  • close Blended Call Center
  • close Call Logging
  • close Call recording
  • close Call Scripting
  • close Campaign Management
  • close Escalation Management
  • close Inbound Call Center
  • close Interactive Voice Response
  • close Manual Dialer
  • close Outbound Call Center
  • close Predictive Dialer
  • close Progressive Dialer
  • check Queue Management
  • close Real-time Chat
  • close Reporting/Analytics
  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • check Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • check Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • check Predictive Dialer
  • check Progressive Dialer
  • check Queue Management
  • check Real-time Chat
  • check Reporting/Analytics
  • check Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • check Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • check Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • check Predictive Dialer
  • check Progressive Dialer
  • check Queue Management
  • check Real-time Chat
  • close Reporting/Analytics

Screenshots

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Capterra screenshot placeholder
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of PARTH vs NICE inContact CXone vs Multiplatform Call Center Suite

Multiplatform Call Center Suite vs NICE inContact CXone vs PARTH

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share Share Your Comparison of PARTH vs NICE inContact CXone vs Multiplatform Call Center Suite