Callcruncher Access Anywhere vs Tentacle

Best For

Who Uses This Software?

Not provided by vendor

Call Centers & BPOs, Insurance, Banking and Financial Services, Telemarketing Agencies, All Direct Sales Agents (DSA), Recovery & Collection Agencies, Education, NGO, Information Technology

Target Customer Size (Users)

Not provided by vendor

2 - 49

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

No Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

Not provided by vendor
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

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Ratings

Overall

(0) (0)

Ease of Use

Customer Service

Features & Functionality

Value for Money

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • close Live Online
  • close Webinars
  • check Documentation

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Callcruncher Access Anywhere vs Tentacle

Tentacle

by Sunoray Solutions

Best For

Who Uses This Software?

Not provided by vendor

Call Centers & BPOs, Insurance, Banking and Financial Services, Telemarketing Agencies, All Direct Sales Agents (DSA), Recovery & Collection Agencies, Education, NGO, Information Technology

Target Customer Size (Users)

Not provided by vendor

2 - 49

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

No Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

Not provided by vendor
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Ratings

Overall

(0) (0)

Ease of Use

Customer Service

Features & Functionality

Value for Money

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • close Live Online
  • close Webinars
  • check Documentation

Share Your Comparison of Tentacle vs Callcruncher Access Anywhere