Abacus Cloud vs Bria

Starting Price

$25.00/month/user

$0.99/month/user

Best For

Not provided by vendor

Team collaboration for SMB's. Call Center Agents for help desks. Unified communications for enterprises. Bria serves businesses by helping them make the most out of their IP-telephony set-ups.

Rating


3 / 5
(1)


4.5 / 5
(68)

Ideal number of Users

10 - 1000+

1 - 1000+

Ease of Use


4 / 5

4 / 5

Customer Support


4 / 5

3.5 / 5

Features & Functionality


3 / 5

4 / 5

Value for Money


4 / 5

4 / 5

Product Features

  • close Blended Call Center
  • close Call Logging
  • close Call recording
  • check Call Scripting
  • close Campaign Management
  • check Escalation Management
  • close Inbound Call Center
  • check Interactive Voice Response
  • close Manual Dialer
  • close Outbound Call Center
  • check Predictive Dialer
  • close Progressive Dialer
  • check Queue Management
  • check Real-time Chat
  • close Reporting/Analytics
  • close Blended Call Center
  • check Call Logging
  • check Call recording
  • check Call Scripting
  • close Campaign Management
  • check Escalation Management
  • check Inbound Call Center
  • close Interactive Voice Response
  • check Manual Dialer
  • check Outbound Call Center
  • close Predictive Dialer
  • close Progressive Dialer
  • close Queue Management
  • close Real-time Chat
  • close Reporting/Analytics

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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Abacus Cloud vs Bria

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