Centcom vs Contact Centre - Cloud Dialler

Best For

Who Uses This Software?

Not provided by vendor

Not provided by vendor

Target Customer Size (Users)

10 - 999

Not provided by vendor

Pricing

Starting Price

$4.00/month

Not provided by vendor

Free Trial

Not provided by vendor No

Free Version

Not provided by vendor Not provided by vendor

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Ratings

Overall


5 / 5
(2)
(0)

Ease of Use


5 / 5

Customer Service


5 / 5

Features & Functionality

Value for Money

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

Not provided by vendor Not provided by vendor

share Share Your Comparison of Contact Centre - Cloud Dialler vs Centcom


Centcom vs Contact Centre - Cloud Dialler

Centcom

by Call Center Development Ser...

Best For

Who Uses This Software?

Not provided by vendor

Not provided by vendor

Target Customer Size (Users)

10 - 999

Not provided by vendor

Pricing

Starting Price

$4.00/month

Not provided by vendor

Free Trial

Not provided by vendor No

Free Version

Not provided by vendor Not provided by vendor

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Ratings

Overall


5 / 5
(2)
(0)

Ease of Use


5 / 5

Customer Service


5 / 5

Features & Functionality

Value for Money

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

Not provided by vendor Not provided by vendor

Share Your Comparison of Contact Centre - Cloud Dialler vs Centcom