Centcom vs Cloud Call Center

Best For

Who Uses This Software?

Not provided by vendor

Not provided by vendor

Target Customer Size (Users)

10 - 999

Not provided by vendor

Pricing

Starting Price

$4.00/month

Not provided by vendor

Free Trial

Not provided by vendor Not provided by vendor

Free Version

Not provided by vendor Not provided by vendor

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
Not provided by vendor

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Ratings

Overall


5 / 5
(2)

5 / 5
(5)

Ease of Use


5 / 5

5 / 5

Customer Service


5 / 5

5 / 5

Features & Functionality


5 / 5

Value for Money


5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

Not provided by vendor Not provided by vendor

share Share Your Comparison of Cloud Call Center vs Centcom


Centcom vs Cloud Call Center

Centcom

by Call Center Development Ser...

Best For

Who Uses This Software?

Not provided by vendor

Not provided by vendor

Target Customer Size (Users)

10 - 999

Not provided by vendor

Pricing

Starting Price

$4.00/month

Not provided by vendor

Free Trial

Not provided by vendor Not provided by vendor

Free Version

Not provided by vendor Not provided by vendor

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
Not provided by vendor

Ratings

Overall


5 / 5
(2)

5 / 5
(5)

Ease of Use


5 / 5

5 / 5

Customer Service


5 / 5

5 / 5

Features & Functionality


5 / 5

Value for Money


5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

Not provided by vendor Not provided by vendor

Share Your Comparison of Cloud Call Center vs Centcom